Skytrax is a British, yet, global research advisor to the airlines industry that undertake products and services competitive performance evaluation of airlines and airports. Their mission statement says “without fear or favor” indicating their seriousness of the neutrality and objectivity in their process. On their website, they list all the evaluated airlines based on hotel-like star ranking system. The five stars airlines rank include: Asiana airlines, Cathy pacific, Kingfisher airlines, Malaysia airlines, Qatar airways, Singapore airlines. To surprise everyone, all other well-known airlines like British airways, air France, Lufthansa, KLM, Emirates, etc. came at 4 stars rank or even below. I was totally surprised though that Kuwait airways came at 3-stars rank, not that they were supposed to be better, but they were so overrated I guess!
I think Flydubai is probably the newest airline that joined a quite good number of low cost ones in the region. I personally do not think it has any major competitive advantage over the rest, since most of these airlines are already cheap ones anyway, unless they give a focus little bit more on the cabin quality of service. It was established in 2008, but planned to start flying mid of 2009 in daily flights to Beirut, now flying to 13 destinations including Kuwait.
I’m so freaked out travelling onboard Kuwait Airways, which I actually am in couple of weeks! Beside the news few days back about the Rome flight that landed back on emergency basis after one hour from taking off, the below video is indeed another example.
I think Kuwait Airways is really risky..!
A have no idea how, when, by whom these were surveyed, but from the pictures, I guess they do make sense! Most impressively and surprisingly too, the lounge at Doha Airport came 2nd!