Skytrax is a British, yet, global research advisor to the airlines industry that undertake products and services competitive performance evaluation of airlines and airports. Their mission statement says “without fear or favor” indicating their seriousness of the neutrality and objectivity in their process. On their website, they list all the evaluated airlines based on hotel-like star ranking system. The five stars airlines rank include: Asiana airlines, Cathy pacific, Kingfisher airlines, Malaysia airlines, Qatar airways, Singapore airlines. To surprise everyone, all other well-known airlines like British airways, air France, Lufthansa, KLM, Emirates, etc. came at 4 stars rank or even below. I was totally surprised though that Kuwait airways came at 3-stars rank, not that they were supposed to be better, but they were so overrated I guess!